About Us
Link2 Hospitality Solutions
What We Do
Link2 Hospitality Solutions
Link2 was formed to fill a need as a solutions-oriented company that is dedicated to serving our customers and manufacturers. We approach each project with enthusiasm and the ability to understand the big picture as well as the small details. Our staff has over 140 years of combined experience in the foodservice industry. Our team of highly qualified and dedicated professionals is always striving to promote our manufacturers and support the many channels within the foodservice industry.
Training
In the early stages of the equipment selection process, face-to-face, hands-on support is imperative. This is where our Test Kitchens and training come into play. With over 50 pieces of fully operational equipment, our test kitchens are the perfect place to learn about new technologies and test new products. Our Chefs, Chef Rob Schwalm and Chef Lily Weiderhold, are always available to work with you and your team to ensure the proper piece of equipment is chosen for your project. Once installed, our team of sales representatives is available to train your staff on-site so your concept can hit the ground running.
Selling
As a professional sales organization, it is critical that our team understands all segments of the foodservice industry. From K-12 schools to high-end casinos, our sales team is extremely knowledgeable about the diverse needs of the different segments in the foodservice industry. It is our job to represent our manufacturer partners through the entire sales and marketing process. As a Middleby Consolidated Representative firm, there is not a project that we are not involved with. This extensive reach in our region allows us to fully integrate multiple products that we represent into any project. Our team of 10 sales reps covers the entire region of Upstate NY, Western PA, and West Virginia.
Our training centers, located in Rochester, NY, and Pittsburgh, PA, are a critical part of our sales process. From hosting group meetings to detailed product testing, our test kitchens are busy multiple times a week. In today’s challenging foodservice industry, advancements in technology and evolving labor demands are continually shaping the landscape. The test kitchens are designed with these dynamics in mind, providing support to end users as they navigate and adapt to these challenges. Our kitchens’ utility design allows us to move equipment in and out as needed, ensuring that any required equipment can be brought in. Many key customers find themselves visiting our facilities multiple times throughout the equipment selection process.
